Senior Associate – Anti-Money Laundering

Genpact, Gurugram, India | 07/2022 – 12/2023 

• Conducted KYC/CDD analysis for individual customers.

• Maintained up-to-date knowledge of AML and Sanctions compliance rules and regulations.

• Performed research, document checks, and financial crime risk assessments using internal and external sources.

•  Investigated financial crimes risk management and filed SAR forms.

• Interpreted evidence from internal and external tools to assess the legitimacy of customer behavior across multiple products.

•  Reviewed data and followed client procedures to investigate, decide, and document transaction monitoring alerts.

Associate - Incident Response

Unitedlex, Gurugram, India | 08/2021 – 07/2022 

• To review documents as per the project protocol. 

• Conduct Quality Control and Quality Assurance in accordance with the UnitedLex Document Review Manual. 

•  Perform tasks like creating searches and persistent highlighting.

• Provide effective written and verbal feedback to Associates on assignment performance. 

• Validating teams time entries. 

•  Escalate substantive issues and any other project-related issues of concern to Team Lead/Manager 

• Leading team huddles/sharing huddle notes 

• Draft client Decision Log entries for final review by Manager 

• Prepare and deliver case metrics (including productivity and quality metrics) for Team Lead/ Manager review. 

• Workflow management 

• Assist Team Lead/Manager in executing core UnitedLex Document Review processes. 

•  Participate in client calls on occasion. 

• Managing project updates. 

•  Assist in training team on project protocols and Decision Log updates. 

•  Mentor Associates 

• Assist in departmental domain training and ESAT initiatives.

 🎓  Education

Post Graduation - Master of Commerce (M-Com.) 

• Sam Higginbottom University of Agriculture, Technology and Sciences (SHUATS), 2019

Under Graduation - Bachelor of Commerce (B-Com.)

•  Sam Higginbottom University of Agriculture, Technology and Sciences (SHUATS), 2016

🔍 Projects 

1. Efficiency Tool

- Converted the subjective aspects of Level 1 tasks to objective criteria, reducing average handling time (AHT) and increasing agent productivity  while minimizing errors.

2. Client Tool Testing

- Participated in the testing phase of a tool designed to trace on-blockchain transactions for Ethereum currency.